Terms of use

Welcome and thank you for visiting https://www.septodont.co.uk. This website, including the chatbot provided through it (the “Chatbot”), located at https://www.septodont.co.uk, is owned and operated by Septodont, Inc. These Terms of Use (“Terms”) apply to this website and any other website where these Terms are posted (collectively referred to as the “Website” or the “Site”). As used in the Terms, “You” or “Your” refers to visitors and users of the Website. “We,” “Us,” or “Septodont” includes SEPTODONT LIMITED, Septodont, Inc. and its parent, subsidiaries, affiliates, and related companies, as well as any third-party vendors We hire to assist directly in the administration of the Website. These Terms refer to our Privacy Policy, which explains how we collect, use and store your personal data. Our Cookies Policy set outs information on our Site’s use of cookies and similar technologies.

Contact

SEPTODONT LIMITED is a private limited company, with its principal office located at Units R&S Orchard Business Centre, St Barnabas Close, Allington, Kent ME16 0JZ, United Kingdom.

SEPTODONT LIMITED publishes the Site. Its publication director is Mike Cann.

The Site is hosted by OVH, 2 Rue Kellermann, 59100 Roubaix, France
Tel: 09 72 10 10 07
Email: hosting@ml.ovh.net

For any questions, please contact our Customer Service Department by filling out the “Contact Us” form.

Binding Agreement

By using the Website, including the Chatbot, and accessing information provided on the Website, You acknowledge that You have read, understood and agree to be bound by these Terms and all applicable laws, rules and regulations. You further agree that any other agreements between You and Septodont concerning the same subject matter are superseded and of force or effect. If You do not agree to these Terms, You may not use the Website.

Changes

These Terms as well as our Site may be modified at any time. Publication of any modifications shall take place upon being put online and you are deemed to have accepted them unconditionally when you access the Sites after they have been put online. We recommend that you consult this page regularly.

Intellectual property rights

SEPTODONT LIMITED and/or its affiliates worldwide own the domain name “www.septodont.co.uk“. The Site is a creative work protected by intellectual property laws. The Site as a whole and each of its individual components (including text, tree structures, software, animations, photographs, illustrations, diagrams, logos, trademarks, designs, and models) are the exclusive property of SEPTODONT LIMITED and/or its affiliates worldwide, which is/are solely authorized to use the intellectual property rights related to them.

Use of all or part of the Site, in particular by means of downloading, reproduction, transmission, display, or distribution other than for your own personal or private use, for commercial or other purposes, is strictly prohibited. Violations are subject to the penalties provided by law.

By using the Site’s “Share” function to introduce a SEPTODONT LIMITED product to others, you acknowledge and agree that the content made available for sharing may be used only for strictly personal use, which excludes any commercial use on Sites or its web pages and/or any other digital media for commercial purposes.

Hypertext links to the Site can only be created with the prior written authorisation of SEPTODONT LIMITED, which may revoke this authorisation at any time.

Websites which have hyperlinked to the Sites may not all be controlled by SEPTODONT LIMITED (or its affiliates), which consequently disclaims any liability (particularly editorial) in connection with the access to such websites and their content.

SEPTODONT LIMITED is free to modify the Site’s content at any time, without notice.

Liability and warranties

SEPTODONT LIMITED makes every effort to ensure that the information accessible via the Sites is accurate, complete and up-to-date. SEPTODONT LIMITED does not give any express or implied guarantee concerning all or any part of the Sites.

SEPTODONT LIMITED may not in any circumstances be held liable for any indirect or direct damage, whatever its cause, nature, origin and consequences, arising out of the consultation or use of the Sites. In particular, SEPTODONT LIMITED disclaims all liability for any interruption or inaccessibility of the Sites, any occurrence of bugs or any damage resulting from fraudulent acts by third parties (such as intrusion) from the Sites.

SEPTODONT LIMITED has put in place means intended to ensure the security of the files including personal data collected on the Sites. SEPTODONT LIMITED has no control over risks in connection with the functioning of Internet and draws your attention to the existence of potential risks arising in terms of confidentiality of the data transiting via this network.

Governing law, disputes

Those Terms have been drawn up pursuant to the laws of England and Wales.

The courts of England have exclusive territorial jurisdiction to hear any dispute relating to the Site.

Special notice to our visitors

The Website does NOT provide any medical or dental advice, diagnosis, or treatment. If You need medical or dental advice, diagnosis, or treatment, please see a physician or dentist and do NOT use the Website for that purpose. Further, Septodont does not and cannot recommend treatment or offer medical or dental advice on personal health matters. The contents contained herein, including but not limited to all product information, are for informational purposes only and are not intended, nor should they be used, as a substitute for professional medical or dental advice, diagnosis or treatment. Septodont does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on the Website. The contents on the Website shall not be used as a substitute for professional diagnosis or treatment. Your access to or use of the Website does not create in any way a physician-patient or dentist-patient relationship, any sort of confidential relationship, or any other relationship that would give rise to any duties on the part of Septodont, its agents or employees. Always seek the advice of a qualified healthcare professional with any questions You may have regarding any medical or dental condition. Never disregard medical or dental advice or delay in seeking medical or dental advice because of something You have read on the Website, including anything you have read on the Chatbot. In case of an emergency, call 999 for immediate assistance.

While We make reasonable efforts to ensure the information provided on the Website and the Chatbot is accurate, We make no warranties about the accuracy and reliability of the information, data or content on the Website. We shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the Website. Neither Septodont nor any source that may provide Us with information for the Website is directly or indirectly responsible for practicing medicine or dentistry, dispensing medical or dental services, or providing treatments as part of the Website. The Website is provided “AS IS” without warranty, express or implied. See the Liability and warranties section above and the Disclaimer section below for more details.

Children

The Website is not intended for use by persons under the age of 18. By accessing and using the Website, You have indicated that You are at least 18 years old or older.

Proper use of the Website

You agree that You will use the Website, including the Chatbot, in compliance with all applicable local, state and national laws, rules and regulations. Violation of any of the foregoing may result in immediate termination of these Terms and may subject You to state and national penalties and other legal consequences. We reserve the right, but shall have no obligation, to investigate Your use of the Website in order to (a) determine whether a violation of these Terms has occurred or (b) comply with any applicable law, regulation, legal process or governmental request. You may not use the Website in any manner that could damage, disable, overburden, or impair Our servers or networks, or interfere with any other party’s use and enjoyment of the Website. You may not attempt to gain unauthorised access to any services, user accounts, computer systems or networks, through hacking, password mining or any other means. You further agree not to use the Website to advertise, or to solicit anyone to buy or sell, products or services, nor to solicit anyone to make donations of any kind, without Septodont’s express written approval. We may take any legal and technical remedies to prevent the violation of this provision and to enforce these Terms. Certain parts of the Website may require a password to enter. You agree that You are responsible for all acts or omissions that occur on Your account while Your password is being used. If You believe someone has used Your password or account without Your authorisation, You must notify us immediately. We reserve the right to access and disclose any information, including, without limitation, user names of accounts and other information, to comply with applicable laws and lawful government requests.

Septodont may permit Internet users to engage in discussions, chats, postings, transmissions, bulletin boards, and the like on the Website. From time to time, Septodont may monitor or review such content, but Septodont expressly disclaims any duty to do so and assumes no responsibility or liability arising from such content. Septodont reserves the right (but assumes no obligation) to delete, move, or edit any such content that We consider, in our sole discretion, to be unacceptable or inappropriate, whether for legal or other reasons. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. Septodont will cooperate with law enforcement authorities or court order requesting or directing Septodont to disclose the identity of anyone posting any such information or materials.

Privacy

We collect personal information on the Website, which is subject to the terms of Our Privacy Policy. We strongly advise that You do not provide Us with any personal health or related information. Any information related to Your physical condition that You voluntarily disclose via the Website shall be disclosed at Your own risk. You understand that while We are committed to protecting privacy and confidentiality of the information You disclose in accordance with Our Privacy Policy, We are unable to ensure protection from hackers, thieves, honest error, or unforeseen misconduct.

Chatbot Service 

The Chatbot is an artificial intelligence-powered service. If you interact with the Chatbot, you are not communicating with a human representative of Septodont; you are communicating with an automated system that generates responses to any data, content or materials you provide to the Chatbot (“Chatbot Input”), using large language models or other machine learning (“ML”) or artificial intelligence (“AI”) algorithms (“Chatbot Output”). The Chatbot is intended for use by Dental Professionals (professionals engaged in the practice of dentistry and employees, agents, and other individuals acting on their behalf in a professional capacity). If you are not a Dental Professional, you are prohibited from using the Chatbot.

The Chatbot is provided for the limited purposes of (a) providing information and answering questions related to Septodont products; (b) collecting user feedback regarding the use of Septodont products, including feedback related to product quality issues and pharmacovigilance incidents; and (c) otherwise assisting Dental Professionals with their use of the Sites. You agree to use the Chatbot solely for the purposes set forth in the preceding sentence and otherwise in compliance with these Terms. Further, when communicating with the Chatbot, you agree not to submit (a) any protected health information (whether your own or that of another person) or (b) the personal information of any person other than yourself absent such person’s express written permission. Should any Chatbot Input include the personal information of any other person, you have sole responsibility for that personal information as its data controller or otherwise under applicable laws.

We reserve the right, but without any obligation, to automatically block or remove any Chatbot Input or Chatbot Output, at our discretion, or suspend or terminate your use of the Chatbot, if we believe it infringes on third-party rights including without limitation intellectual property rights, applicable laws, or the Terms.

While we strive to provide accurate information through the Chatbot, given the nature of the technology, we cannot guarantee, and disclaim all representations and warranties related to, the Chatbot, including the accuracy, fitness for purpose, reliability, timeliness, usefulness, and completeness of the Chatbot Output. Your use of the Chatbot may result in Chatbot Output that is incorrect, confusing, misleading, incomplete, unrelated to your input, and/or not useful. Any Chatbot Output is provided for your information and convenience only. You should always verify, and should never rely solely upon, any and all Chatbot Output. Further, the Chatbot should never be used or relied upon when making decisions related to the treatment of dental patients. For avoidance of doubt, Chatbot Output is not, and should never be treated as, any kind of dental or medical advice or recommendation. YOU understand and agree that you have responsibility for any medical or health advice or treatment that you advise or provide, which must take into account the patient’s individual condition and diagnosis and the Chatbot is not suitable or intended to be suitable for such purpose.

Your interactions with the Chatbot may be recorded and retained by Septodont for the purpose of addressing your inquiries and otherwise assisting you, improving the operation of the Chatbot (including for training, retraining or fine tuning underlying models), and for any other purposes described in our Privacy Policy, and we may disclose these records to third parties in a manner consistent with our Privacy Policy. You have the right to opt-out of any of your personal information within Chatbot Input being used for any improvement of the Chatbot in accordance with our Privacy Policy.

You grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free licence to use your Chatbot Input and Chatbot Output for the purpose of improving the functionality and performance of the Chatbot, except for any personal information in respect of which you have opted out in accordance with our Privacy Policy.

General Disclaimer

THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS,” “WITH ALL FAULTS AND “AS AVAILABLE.”

SEPTODONT, ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES AND CONDITIONS (OTHER THAN THOSE HERE EXPRESSLY PROVIDED),  WHETHER STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE.

SEPTODONT MAKES NO WARRANTY THAT THE WEBSITE WILL BE AVAILABLE, UNINTERRUPTED, NON-INFRINGING, ERROR FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT ON THE WEBSITE.

UNDER NO CIRCUMSTANCES WILL SEPTODONT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH EITHER THE CONTENT ON THE WEBSITE OR USE OF ANY PRODUCT DESCRIBED ON THE WEBSITE. IT IS YOUR RESPONSIBILITY TO EVALUATE OR SEEK A PROFESSIONAL MEDICAL OPINION ON THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE WEBSITE. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC INFORMATION, OPINION, ADVICE OR OTHER CONTENT ON THE WEBSITE.

Intellectual Property Rights & Grant

The Website contains copyrighted material, trademarks and other proprietary information, including data, text, software, photos, video and graphics (“Content”). This Content is copyrighted or otherwise protected and owned by Septodont or a third party who licensed or granted to Septodont the right to use such material.
Septodont authorizes You to copy materials published by it on the Website for non-commercial and internal use only. This means You may not modify, publish, transmit, display, participate in the transfer or sale, create derivative works, or in any way exploit the Content of the Website or any portion of it. You may not use any data mining, robots, or similar data gathering and extraction tools on the Content, frame any portion of the Website or Content, or reproduce, reprint, copy, store, publicly display, broadcast, transmit, modify, translate, port, publish, sublicense, assign, transfer, sell, loan, or otherwise distribute the Content without the prior written consent of Septodont. You may not circumvent any mechanisms included in the Content for preventing the unauthorized reproduction or distribution of the Content. In the event You make a permitted, non-commercial use of the Content, You must ensure that any such copy of the Content includes the appropriate copyright and/or other proprietary notification.

Nothing contained in these Terms shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark of Septodont or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any licence or right to use or exploit any copyrighted material displayed or available Website, including the Chatbot.

Except as expressly set forth on the Website, if You submit any information to Us, including any comments, remarks, suggestions, ideas, notes, drawings, graphics, concepts, or other information, You are giving that information, and all Your rights in it, to Septodont free of charge and such information shall be deemed to be non-confidential and Septodont shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation, without Your consent or any compensation to You or anyone else. Septodont shall be free to use any know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.

Limitations of liability

NOTWITHSTADING ANY OTHER PROVISION IN THESE TERMS, WE DO NOT EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS TO DISCONTINUE YOUR USE OF THE WEBSITE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WHERE YOU ARE A BUSINESS OR DENTAL PROFESSIONAL, IN NO EVENT SHALL SEPTODONT, ITS LICENSORS, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE WEBSITE BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, SPECIAL, INDIRECT AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE WEBSITE, RELIANCE UPON ANY STATEMENT OR INFORMATION OR CONTENT PROVIDED BY THE WEBSITE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, EFFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LINE SYSTEM FAILURE, LOSS OF DATA, OR LOSS OF USE RELATED TO THE WEBSITE OR ANY SITE OPERATED BY ANY THIRD PARTY, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SEPTODONT IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE A CONSUMER, STUDENT OR PATIENT, WE PROVIDE THE SITE ONLY FOR GENERAL INFORMATION FOR DOMESTIC AND PERSONAL USE, AND NOT FOR THE PURPOSES OF MEDICAL TREATMENT OR AVICE. YOU AGREE NOT TO USE OUR SITE FOR ANY COMMERCIAL OR BUSINESS PURPOSES, AND WE HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY.

International Visitors

The Website is intended for use by United Kingdom residents only. If You are a non-UK resident, please be aware that although the products discussed may be registered worldwide, they may not be available in all countries, and may not be approved or cleared by a government regulatory body for sale or use with the same indications, dosages and restrictions in all countries. Trade marks may also vary. You should always consult your doctor or dentist for the most current locally approved prescribing information, as the contents contained herein, including but not limited to all product information, is for informational purposes only.

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